Chipping the rough edges off arbitration

The Washington Supreme Court has decided a couple of important cases recently on enforceability of arbitration clauses, Adler v. Fred Lind Manor and Zuver v. Airtouch Communications, Inc., both employment cases.  In a recent client alert, Gregory Hendershott of Dorsey & Whitney describes the two decisions, in which the court enforces the clause but strikes down some features that unfairly favor employers on grounds of substantive unconscionability.